Your phone system knows more than you think.
NOVIQ PBX Insights transforms complex PBX data into live wallboards, meaningful call analytics and actionable missed-call intelligence.
Turn complicated phone data into one clear picture
Live PBX wallboards
Realtime call tiles with a layout designer.
Learn more →TV dashboards
Full-screen boards for office displays.
Learn more →Call analytics
Volumes, answered rates and busy hours.
Learn more →Missed call intelligence
See which callers remain unreturned.
Learn more →Extension performance
Activity by extension and team.
Learn more →Call explorer
Search and review call history.
Learn more →Every call tells a story. Make sure you're seeing the right one.
IVR menus, ring groups, transfers and forwarding can turn one customer call into dozens of PBX records. NOVIQ groups them back into the call your customer actually made.
Not 15 missed calls. One customer, one story.
Understand missed calls before they become missed opportunities
See genuine missed inbound calls and which callers have since been called back — so nobody slips through.
Explore missed call intelligence →For businesses
Give reception, sales and service teams clear visibility of calls and performance.
Explore Business SolutionsFor telecom providers & MSPs
Deliver customer-specific insights through a centrally managed multi-tenant platform.
Become a PartnerQuestions, answered
Which PBX systems are supported?
Bicom Systems PBXWare 7 MT today. 3CX, Yeastar and other platforms are compatibility enquiries.
Does one call ringing 15 extensions count as 15 missed calls?
No. Logical call classification groups routing legs into one customer call where reliable source data permits.
Can telecom providers offer this to their customers?
Yes. The platform supports multiple customer organisations with separate data and central administration.
How is it priced?
Pricing is tailored to your deployment. Request a quote and we'll prepare one.
Your PBX has the data. NOVIQ makes it useful.
See your own call data as wallboards, analytics and missed-call intelligence.